Tailored Social Pty Ltd Privacy Policy
Tailored Social Pty Ltd is committed to protecting and respecting the privacy rights of all individuals in the workplace, as well as the privacy of all clients and suppliers. We comply with the Privacy Act 1988 and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Collection of Personal Information
Tailored Social has implemented practices, procedures, and systems to comply with legal obligations. We collect and hold information in relation to employees, contractors, clients, customers, and vendors as part of the normal operation of our business. This information includes, but is not limited to:
- Personal background information of employees (home address, sex, date of birth, nationality, languages spoken, employment history, tax file numbers, qualifications, illness history, and emergency contact details)
- Work history of employees (letters of appointment or contracts, bank account details, salary records, authority for deductions, written warnings, leave taken, and salary sacrifices)
- Information on behalf of superannuation fund providers
- Information for assessing the creditworthiness of customers
- Details of products or services provided or purchased
- Contact details of contractors, clients, customers, and vendors (including email addresses)
Use and Disclosure of Personal Information
Tailored Social holds personal information for purposes including:
- Meeting obligations under legislation and employment contracts
- Ensuring health, safety, and welfare of employees
- Providing insurance coverage
- Internal record keeping
- Analysing website traffic without identifying individual users
- Providing and improving products and services
- Administration and marketing (including direct marketing and market research)
- Communicating with clients and stakeholders (email, mail, or telephone)
We will not disclose personal information to unauthorised parties without prior consent. Information collected through our website will only be used for its intended purpose and for planning and research to improve our services.
We may disclose information to third parties only if consent has been obtained, and we will take reasonable steps to ensure third parties comply with Australian privacy laws.
We may also disclose information to law enforcement agencies, government agencies, courts, or advisers where required by law.
When you visit our website, information is collected using cookies. Cookies track browsing patterns and preferences. Most browsers accept cookies by default, but you can choose to refuse them.
Our website may link to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy statements.
Storage of Personal Information
Tailored Social takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored on secure databases with restricted logins and firewalls. Only authorised staff may access personal information.
If you have been given a password to access our services, you are responsible for keeping it confidential.
We will only collect further personal information if it relates to the services you request.
Access and Correction of Personal Information
You may request details of the personal information we hold about you under the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Please write to:
The Privacy Officer
Tailored Social Pty Ltd
Contact details as per website
If you believe information we hold is incorrect or incomplete, please write to us and we will promptly correct it.
Client Data and Mailing
Clients may provide Tailored Social with customer databases for campaign purposes. Clients must not include sensitive information such as credit card details.
Our handling of client databases is as follows:
- Databases will only be used to perform requested tasks and analysis. Ownership remains with the client.
- Databases will never be supplied to third parties, including subcontractors, without written permission.
- Databases are stored securely and deleted within 14 days of project completion. Files are transferred with password protection and encryption.
- Tailored Social does not collect personal information on behalf of clients. Clients are responsible for ensuring their compliance with regulations.
Future Changes
Tailored Social may update this Privacy Policy from time to time to reflect legislative or technological changes and client feedback.
“Tailored Social” or “we” refers to Tailored Social Pty Ltd (ABN 49 617 740 126) of 38 Jackson St, St Kilda VIC 3182, Australia.